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  • Police 999 
  • Less urgent calls to the Police 101 
  • Crimestoppers  0808 555 111 
  • North Tyneside General Hospital, Rake Lane 0844 811 8111 
  • NHS  111 
  • Booster Vaccines 119 (vaccinations, testing, NHS COVID Pass, and more)
  • Flooding: Northumbria Water customer care centre 0845 717 1100 
  • Sewer flooding: Northumbrian Water’s Freephone Floodline 0800 328 7648 
  • Gas (including leaks) 0800 111 999 
  • Electricity 0800 668 877 
  • Water supply 0345 717 1100
  • Water Leak 0800 393 084 
  • North Tyneside Council Emergency Response 0330 333 7475 
  • Adult Social Care (office hours)  (0191) 643 2777 
  • Care Call out of hours (children and adults)  0330 333 7475 
  • Deaf/Hearing Impaired People Text 07786 202838
  • Repairs 0345 2000 102
  • Building Services Security (0191) 200 7270 
  • Crisis Support  – If you are experiencing exceptional hardship and need help with a food parcel or utility bill as a direct result of COVID-19 you may be entitled to Crisis Support, Telephone the Gateway Team on 0191 643 2777 and press option 2 between 9am and 2pm, Monday to Friday.
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